Terms and Conditions – JIAJU DESGINS

Last Updated: 15-6-2025

These Terms and Conditions (“Terms”) govern your use of the JIAJU DESGINS website (“https://www.jiajudesigns.com“) and your relationship with us regarding all purchases, services, and interactions conducted on or through the platform. By accessing our Site or placing an order, you agree to these Terms in full.

1. General Information

  • JIAJU DESGINS is an Egyptian-owned e-commerce business specializing in curated home décor and antiques.

  • Our website is operated in compliance with Egyptian laws, including the Consumer Protection Law No. 181/2018 and E-Commerce practices regulated under Law No. 15/2004.

2. Eligibility to Use

  • You must be at least 18 years old to place an order.

  • By using this Site, you confirm that you are legally capable of entering into binding contracts.

3. Product Information & Availability

  • We strive to ensure that all product descriptions, images, and prices are accurate.

  • Availability is subject to change without prior notice.

  • Minor variations in color, shape, or finish may occur due to the handcrafted nature of many products.

4. Pricing & Payments

  • All prices are listed in Egyptian Pounds (EGP) and include applicable VAT.

  • We accept secure payment methods including credit/debit cards and cash on delivery (COD).

  • Payments must be made in full at the time of purchase or upon delivery (COD).

5. Order Confirmation & Cancellation

  • After placing an order, you will receive an email or WhatsApp confirmation.

  • JIAJU reserves the right to cancel any order if there is a pricing error, stock issue, or suspected fraudulent activity.

  • Orders can be canceled within 12 hours of placement unless already shipped.

6. Shipping & Delivery

  • Delivery is available across Egypt and arranged through verified local courier services.

  • Estimated delivery times vary based on location and product category.

  • Breakable items are packaged securely, but customers must inspect upon delivery.

7. Returns & Refunds

Returns and refunds are governed by our [Return & Refund Policy]. Please review the policy for eligibility, timelines, and refund methods.

8. Intellectual Property

All content on the Site, including images, designs, logos, and text, is the property of JIAJU DESGINS and is protected under Egyptian copyright laws. You may not use, reproduce, or distribute any content without written permission.

9. Limitation of Liability

JIAJU DESGINS shall not be held liable for any indirect or consequential damages resulting from the use or misuse of products, delivery delays, or website service interruptions.

10. Privacy & Data Protection

Your data is collected and managed in accordance with our [Privacy Policy] and Egypt’s Personal Data Protection Law No. 151/2020.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Arab Republic of Egypt. Any disputes will be resolved by Egyptian courts.

12. Contact Information

JIAJU DESIGNS – Customer Service Team
Email: [email protected]
Phone:+2 010 2856 6669
WhatsApp: +2 010 2856 6669

By using our website or placing an order, you confirm that you have read and agree to these Terms and Conditions.